Whether you’re a plumber, builder, or electrician, running a trade business comes with a unique set of challenges. One of the most critical aspects of maintaining and growing your business is ensuring you never miss a call from a potential client. So, using a call-answering service can be a game-changer. Read on for three reasons why a call answering service is vital for boosting your business!
1. Never Miss a Job Opportunity:
Sometimes answering your mobile just isn’t possible. You might be up a ladder (potentially dangerous), under a sink (potentially wet), or just working in an area with poor network coverage. However, missing a call can also mean missing out on a valuable job opportunity. Remember that potential clients who reach voicemail will likely hang up and call the next service provider on their list. A call answering service will answer every call to your business promptly and professionally. This constant availability can significantly increase your chances of securing new business. Potential clients will undoubtedly appreciate the immediate response.
2. First Impressions Matter:
A call answering service can provide professionalism that a standard voicemail cannot. Professional call handlers will manage inquiries efficiently and courteously, reflecting positively on your business. They can take down potential client contact details and what the call is about and even answer some pre-prepared, frequently asked questions for you. This high level of customer service can lead to higher client satisfaction and repeat business.
3. Productivity Power:
Whether you’re a business owner or a sole trader, as a tradesperson, we know you juggle tasks like a circus performer! When you’re in work mode, constant interruptions from phone calls can disrupt your workflow and reduce productivity. However, outsourcing call answering allows you to focus on the job(s) at hand without distraction, enabling you to operate your business more efficiently and maintain higher quality standards. Additionally, knowing that someone is professionally handling your calls gives you peace of mind and the ability to concentrate fully on your work.
We can help!
Did you know that we offer reliable, cost-effective, and jargon-free bookkeeping and also arrange various other services vital for running your trade business?
We can provide a quick, professional, and reliable virtual receptionist service to take your calls and represent your business. You won’t have to worry about a missed call ever again. Find out more HERE.
We’ll help ensure you never miss a job opportunity again!