We were very apprehensive and concerned when our bookkeeper wanted to downsize her portfolio after many years of service. Our bookkeeping is quite complex due to the nature of our business and we have had bad experiences in the past with other bookkeepers.
From the very first email exchange with Claire, I knew she would be perfect for us. She was direct and to the point, yet friendly, understanding - everything a business owner needs when running a busy, successful business. Claire made me feel very relaxed about the prospect of changing to a different bookkeeper and had some great ideas about how we could save money.
Since moving to Claire, I am so thrilled we did - the handover process was seamless, she is attentive, flexible, and a pleasure to deal with. It honestly feels like she has our best interests at heart and she is happy to accept our receipts in the easiest fashion possible which was a breath of fresh air compared to past experiences.
She has also come up with some brilliant ideas to save us money and make our bookkeeper quicker and easier to do.
I only wish we found her sooner!
I needed to understand why my business wasn’t performing as well as it previously had, and whilst I had a good idea why, felt I required help in finding the best way to move forward.
It was an easy decision to reach out to Claire and I took the first steps in the process with a complimentary chat before committing to work with her. Claire is very patient and understanding and was able to show me in an easy-to-understand way what needed the most urgent attention and suggested ways to increase revenue, reducing overheads and built a Cashflow Forecast that is easy to understand.
I wouldn't hesitate to recommend Claire for the professional service that Tradermate provide. Thank you for your advice and for being there to help me make some tough decisions.
I use Claire for my company and have had no issues whatsoever.
She is always on hand to answer any questions and provides a 5 star professional service.
I wouldn't use anyone else for my payroll and admin as I trust Claire 100% and I know the business is in the best hands. I don't have to worry. I would recommend 200% 👌
I have a small, independent blinds and shutter business. I wanted the best start for my company, so I started researching. I met Claire at a networking group and looked into her background and experience before working with her.
Claire was amazing. At the start Claire patiently listened to my ideas and problems. From those early meetings Claire was able to pick out what was important and presented me with a clear, workable plan. Now that I am not overloaded with irrelevant information, I am able to put my energy into productive tasks, like fitting quality blinds! I am confident that by using Claire's services my business will grow beyond my expectations. My company is now more productive with less stress and worry.
I highly recommend Claire and Tradermate for small businesses, sole traders or any business that is stuck. Claire clearly has a passion for wanting the best for her clients.